Terms & Conditions

Product Description

All items shown on these web pages are made of Sterling Silver, or gold when indicated.
This means that all items bear the British hallmark (only small items are exempt, but are also made of Sterling Silver).
Each item has been inspected by the London Assay Office before receiving the government stamps. This is the best guarantee of quality control.
All Crazy Pig Designs items are made of solid Sterling silver, Gold and Platinum are available on request.
Width and Length of each item are indicated in millimetres.
Weights are indicated in grams.
Please check the item dimensions before ordering, we cannot accept returns due to misinterpretation of dimensions or weights.

All prices shown are for online sales only and are fixed for each of the following regions Europe, Japan , USA , Australia , New Zealand.
Japanese customers can now purchase directly from Crazy Pig Designs.
A list of  our Japanese retailers can also be found here.

We offer one free sizing at the time of purchase. Please fill the required information with the size you need according to the measures applied in your country:
United Kingdom sizes: available from A to Z (with 1/4 sizes graduations)
United States sizes: available from 1 to 13 (with 1/4 sizes graduations)
Japanese sizes are also available on our sizing menu.

Other countries:
a) Diameter from 12mm to 22mm (with 1/4 sizes graduations)
b) Circumference: 40mm to 70mm (no graduations)

Sizes bigger or smaller than shown above (and if possible) will incur an extra charge: please e-mail us for availability and cost before ordering.
Sizes above UK size Z or other countries equivalent will automatically incur a £25 extra charge when chosen in the sizing menu.
Please note than very large rings sometimes cannot be made in very small sizes and very small ring designs cannot be made in large sizes.
In the event of this situation occurring, we will e-mail you to let you know what are the options.
Returned items for resizing will incur a £30 charge plus postage.
Please check your ring size carefully before ordering to avoid the extra charge for a second sizing.

Shipping and handling
Please note that each item is hand made in our London workshop. So, delivery time may vary according to the time of the year.
Orders are expected to take between 10 and 15 days approximately.

Postage and packing (registered mail)
Shipping is payable as shown in the checkout section.
Shipping is calculated per item not per parcel.
No other options are available.

Returns policy
All sales are final. No returns allowed.

All major credit and debit cards are accepted on our online shop.

Claims for damages or loss in transit
All our goods go through three stages of inspection before being safely packaged, we cannot accept any liability once your order has left our premises. In case of damage or loss we will pass on all the shipping details to the customer if they wish to seek compensation with the carrier.

Site security
Crazy Pig Online is a secure site. All the credit card details are sent directly through a secure internet ePDQ directly to our bank. We have no access to the card information. All the information is gathered and checked by the card issuer before the order is processed.

Trademark and Copyright
Crazy Pig Online is a trade name of CRAZY PIG DESIGNS. Any unauthorised use of this trademark is subject to the full force of trademark infringement laws and penalties. All our designs are subject to copyright laws.

Website Copyrights
All images and text on our website are copyright. They may not be reproduced for commercial use without our permission.

We reserve the right to make any changes without notice, to our website, policies and these terms and conditions at anytime. Pictures on these pages are not contractual because of the variations that might occur with the hand making process.

Our Contact Information
Tel/Fax: 0207 2404305
E-mail: customerservice@crazypigdesigns.com